A SIMPLE PLAN FOR RETURNING MERCHANDISE AND GETTING REFUNDS
How To Cut Your Household BudgetConsumer guide to frugal living. Discount and money-saving household budget and personal finance strategies. Reduce living and home expenses with no extra work and no change in your lifestyle once you learn all of our simple easy tricks.
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11.1 A SIMPLE PLAN FOR RETURNING MERCHANDISE AND GETTING REFUNDS
When you decide you need to return a product for a refund, put everything back in the original box. File this box along with other purchases you plan to return in the next month. Then locate the receipt and file it with other receipts for items you plan to return. Have a special storage place just for these. Now you've done the most difficult part. You've got it ready to return with all the necessary parts and pieces. Attach a note to the package stating the last date you can return the item.
When you make a regular trip to a shopping center, mall or department store return the items you bought there.
When dealing with customer service, simply say, "I want to return this item." If the clerk asks why, add "It did not meet my needs." That should be sufficient. If he or she wants more, don't be embarrassed to give a "trivial" reason.
If you paid by credit card, the store will generally credit your account. If you paid by check, they may mail you a check. If the store is still waiting for your check to clear, you might have to wait several weeks before receiving your refund.
Save both your original receipt and the refund receipt. Have the store mark and initial the items you returned on the original receipt and then staple the refund receipt to the original. If you have a problem getting your refund check or credit on your charge card, this is the proof you will need.
If a sales person won't give you a refund, ask to see the supervisor; if the supervisor is unbending, ask to see the manager. The higher up you go, the more authority he or she has to resolve the situation.
If the store for some reason will not refund your money, ask for a store credit as a last resort. It's better than nothing.